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Lodging Interactive, an award-winning digital marketing, social media, and guest review engagement agency exclusively serving the hospitality industry, today announced the launch of GuestCONNECTSM, a flexible, subscription-based suite of services that includes a hotel website, social media marketing, and white-glove guest review response services designed exclusively for hotels and resorts. This all-in-one solution allows properties to build an impactful online presence with minimal upfront investment while ensuring consistent guest engagement across the travel booking journey.
GuestCONNECT brings together a modern website experience, an engaging social media presence, and hotel reputation management through guest review responses to ensure hotels build lasting relationships with guests and increase direct bookings, said DJ Vallauri, Lodging Interactive’s Founder and CEO. I’m pleased to say that Lodging Interactive is the only hospitality digital marketing agency that can offer such comprehensive services on a ‘pay-as-you-go’ subscription basis.
Fully Managed, Flexible Solutions, Pay-As-You-Go
GuestCONNECT provides hotels and resorts with professionally managed services designed to amplify online visibility and boost direct bookings. Core services include:
Website Design, Development, Ongoing Support and Marketing
GuestCONNECT offers elegantly designed websites with cutting-edge technologies. Each is fully hosted and managed, including Search Engine Optimization (SEO), which highlights the hotel’s unique brand. With all-inclusive monthly pricing, GuestCONNECT delivers affordability and peace of mind.
Engaging Social Media Marketing
GuestCONNECT ensures properties maintain an active and engaging online presence by posting to Facebook and Instagram accounts weekly. This provides property ‘top-of-mind’ for both current and potential guests.
Guest Review Response Services
GuestCONNECT provides professional Online Reputation Management (ORM) services 7 days a week, ensuring brand-compliant and timely responses to online reviews. With monitoring of over 140 review sites, GuestCONNECT offers hotels consistent and brand-aligned replies and in-depth sentiment analysis reporting to reveal valuable guest experience insights.
KPI data points include detailed online reporting, one-on-one account management, and strategy calls for all core services.
With our ‘pay-as-you-go’ business model, GuestCONNECT is built for scalability and flexibility, allowing hotels to grow their digital presence affordably, consistently and in a professional manner, added Mr. Vallauri.
GuestCONNECT has affordable pricing options for properties of all sizes and offers flexible agreement terms.
For more information, visit our website, call (877) 291-4411 ext. 704, or email [email protected].
About Lodging Interactive
Since its founding in 2001, Lodging Interactive has provided digital marketing services to hotels worldwide, including select service, full-service, and luxury properties.
The company’s social media marketing and guest reviews response division, CoMMingle:Engage, serves a range of hospitality businesses, including hotels, restaurants, spas, and management companies.
The company continues to innovate by introducing supportive services that enhance its primary business lines. Recently, it launched Social Media Amplified, custom landing page services designed to drive direct bookings through social media content posts. Building on this commitment, the company has also unveiled GuestCONNECT—an all-inclusive service for modern hotels and resorts. GuestCONNECT includes a mobile-first responsive website with hosting and support, tailored social media strategy and marketing, guest review response services across 140 OTA sites, a real-time reporting and analytics dashboard, and a dedicated Client Success Manager.
Lodging Interactive has received numerous awards, including the HSMAI Adrian Award and accolades from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly’s Magellan Awards.
For more information, email [email protected], call 877-291-4411 ext. 704, or visit the company’s website.
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