Booking.com’s Chief Legal & Public Affairs Officer, Maria Rocha Barros, discusses the company’s approach to complying with the Digital Markets Act (DMA) after engaging in constructive dialogue with the European Commission and other stakeholders. As the first European company subject to the DMA, Booking.com’s success is rooted in Europe, having grown from a small Dutch startup in 1996 to a prominent global travel company. The company operates in a competitive sector alongside various online travel platforms, offline agencies, and new entrants, facilitating connections between travelers and partners worldwide.
Booking.com takes pride in investing in technology to streamline travel experiences, connecting travelers and partners of all sizes on its platform. By enabling thousands of European small businesses to thrive, Booking.com contributes to Europe’s status as the top travel destination globally. The company upholds values of trust, fairness, and transparency in its operations, recognizing the responsibility that comes with its success. Booking.com’s commitment to compliance with the DMA reflects its dedication to operating ethically and transparently in the digital marketplace.
Actively engaging in policy discussions, Booking.com aims to be a proactive partner in addressing issues with long-term impacts. By participating in regulatory discussions, the company strives to contribute its perspective and expertise to shape policies that benefit both the industry and consumers. Booking.com’s involvement in policy advocacy underscores its commitment to being a responsible and engaged player in the digital market landscape.
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