San Diego, CA —Cloudbeds’ acclaimed industry podcast, The Turndown, is back for its highly anticipated third season, delivering fresh insights from an international lineup of hospitality leaders.
Hosted by Cloudbeds’ VP of Partnerships, Sebastien Leitner, the new season dives deep into the most pressing challenges and groundbreaking innovations shaping the hospitality industry this year – from rethinking commercial strategies and driving profitability to harnessing artificial intelligence, tackling labor shortages, and redefining leadership to stay ahead in 2025.
“This season, we’re taking The Turndown to the next level, featuring some of the world’s most respected voices in hospitality,” said Leitner. “From shifting guest expectations to the growing role of AI and automation in hotel management, our guests offer candid insights and real-world examples that will no doubt resonate with hoteliers everywhere.”
With thousands of downloads across its first two seasons, The Turndown now expands its scope with a broader global reach, featuring executives and visionaries from across North America, Europe, Latin America, and the APAC region.
The Turndown’s high-profile guests include:
Richard Kessler, Chairman and CEO of The Kessler Collection
Lori Kiel, SVP of Revenue Management at Pyramid Global Hospitality
Maxim Tint, Founder and CEO of Trevo
Diogo Vaz Ferreira, Head of Commercial at Clink Hostels
Brad Steward, President and Co-Founder of Caravan Outpost
Enrique Calderón Fernández, CCO and VP of Operations at Posadas
Claudia Infante, Chief Data Officer at Margaritaville
Diego de Ponga, CEO at Port Hotels
James Kendall LaRue, Chief Operating Officer at LOGE Camps
Adam Dailey, Chief Development Officer at Bronco Surf Capital
Bashar Wali, Founder and CEO of This Assembly and Practice Hospitality.
The season kicks off with a conversation with hospitality icon Richard Kessler, whose career spans over 50 years in hotel development and management. As Chairman and CEO of The Kessler Collection, he has left an indelible mark on the luxury boutique hotel segment, curating properties that double as living art galleries and spearheading transformative urban projects such as Savannah’s $400M Plant Riverside District.
New episodes of The Turndown will explore topics including hotel technology, AI in hospitality, guest experience, guest data, innovation, and automation – bringing together actionable insights from leaders who are shaping the future of travel and accommodation.
The first episode is now live on major streaming platforms, alongside all episodes from previous seasons. Episodes are also available via the Cloudbeds website: https://www.cloudbeds.com/the-turndown-podcast/.
About Cloudbeds
Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations & finance, distribution & marketing, guest experience, and revenue & analytics. Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2025) by Hotel Tech Report, World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2024.
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