MARKHAM, Ontario, March 31, 2025 —Maestro PMS announces that Warren Dehan will step down as President and transition to an advisory role effective immediately. While stepping back from daily operations, Dehan will continue to provide strategic product guidance and industry expertise, ensuring Maestro’s ongoing success.
To ensure a seamless transition, Tim Major, vertical President of PMS for Fullsteam and a senior leader in hospitality, will take on an expanded role, ensuring continuity for Maestro and driving its strategic vision forward. With 15 years of experience leading PMS companies, Major brings deep industry knowledge and a strong commitment to innovation. Fullsteam, which acquired Maestro in 2023, is a leader in integrated payments and software solutions and has been instrumental in supporting Maestro’s continued growth. With Fullsteam’s resources, strategic guidance, and commitment to innovation, Maestro remains well positioned for the future.
“I am honored to step into this role and continue building on the strong foundation that Warren has established,” Major said. “With his continued guidance, Fullsteam’s support, and Maestro’s talented team, we remain committed to delivering the innovative solutions and exceptional service our clients rely on.”
Dehan has been a driving force behind Maestro’s success, dedicating more than four decades to shaping the company into a trusted leader in hospitality technology. Under his leadership, Maestro has continually evolved, helping independent hoteliers optimize operations with innovative, integrated solutions.
“As I step into this new advisory role, I do so with immense pride in what we have built together,” Dehan said. “Maestro is in great hands with Tim at the helm as he comes from PMS and can align the product and mission backed by Fullsteam. I look forward to supporting the company in an advisory capacity and watching its continued success.”
With a capable leadership team in place and Fullsteam’s ongoing support, Maestro remains committed to empowering hoteliers with cutting-edge technology and exceptional service. Customers, partners, and employees can expect a seamless transition and a continued focus on innovation.
For more information on this leadership transition and Maestro’s future plans, visit www.maestropms.com.
About Maestro PMS
Maestro is the preferred Web Browser based cloud and on-premises all-in-one PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s embedded payments system offers a PCI-compliant and EMV-ready enterprise system with 20+ integrated modules on a single database. This includes mobile and contact-free apps designed to enhance profitability, encourage direct bookings, centralize operations, and empower operators to engage guests in a personalized and secure manner. Maestro’s Support Service further enhances the experience, providing unmatched 24/7 North American-based live support and education services.
Barb Worcester
