RobosizeME has signed a new agreement for Loews Hotels & Co to implement a suite of advanced process automation solutions designed to optimize critical back-office operations. From processing suspended profiles to automating OTA commission reconciliations and third-party credit card routing, the hotel company will use RobosizeME services across their hotel operations.
RobosizeME’s innovative automation solutions will be handling a range of essential tasks at Loews Hotels, including processing suspended profiles, managing OTA VIP customer updates, and automating refund deposits in alignment with cancellation policies. The OCIS Simulator and third-party virtual credit card routing further streamline operations, reducing human error and ensuring compliance with financial policies and PCI-DSS compliance. These solutions not only save time but also ensure greater accuracy and security in tasks traditionally managed manually.
The automation processes introduced by RobosizeME address common yet time-consuming tasks within the hospitality industry, such as OTA commission reconciliation and VIP customer updates. For example, automating third-party virtual credit card routing has significantly improved accuracy in payment processing, minimizing delays and potential errors. Similarly, automating the management of suspended profiles ensures guest data integrity across multiple systems.
We’re thrilled to support Loews Hotels & Co in achieving their operational goals, said Greg Berman, Managing Director at RobosizeME. Our solutions are designed to tackle repetitive, resource-intensive processes, freeing up their team to focus on strategic priorities and guest satisfaction.
About RobosizeME
RobosizeME is a leading provider of AI-enabled process automation (IPA/RPA) solutions tailored to the global hotel industry. By combining digital workers with deep expertise in hotel APIs, RobosizeME streamlines distribution, finance, reservations, and revenue management workflows for global hospitality groups—helping them operate with greater accuracy and efficiency. Backed by advanced security certifications (ISO 27001, GDPR), RobosizeME’s industry-specific automation solutions ensure the highest levels of scalability, data protection, sovereignty, and compliance. Trusted by renowned hotel companies such as Design Hotels, Dorchester Collection, GHA, Kempinski, Loews Hotels, Louvre Hotels, Radisson, and more, RobosizeME continues to set the standard for secure, specialized automation in the hospitality sector. For more information, visit www.robosize.me.
Stephen BurkeFounder & CEO
