Safran Landing Systems has announced the opening of a Customer Support Manager (CSM) office in Dakar, Senegal, marking a significant step in its commitment to African airlines. This new hub will offer faster, tailored assistance to customers across the continent. This initiative reflects Safran’s strategic vision to expand in Africa, a region poised for rapid growth in air transport.
With Africa’s population set to double and its GDP per capita triple by 2050, Safran aims to position itself as a leading partner for the region’s aviation industry, leveraging its expertise in landing systems and aerospace technologies. Driving Sustainability and PartnershipsThe Customer Support Dakar office aligns with Safran’s partnership with the African Airlines Association (AFRAA) to promote safer, more efficient air transport. Engaging with airlines representing over 85% of Africa’s air traffic, Safran focuses on decarbonization, fleet modernization, and developing local support initiatives. Enhanced Support for Growing Needs Safran Landing Systems will deliver technical expertise and expand its support and services to address local infrastructure gaps, supporting leading African carriers already relying on its carbon brakes and other advanced products.Scheduled to begin operations in 2025, the Dakar CSM office will collaborate with Africa airlines, reinforcing Safran’s role as a key partner in Africa’s aviation ecosystem. This investment underscores Safran’s long-term commitment to innovation, sustainability, andgrowth in the region’s aviation industry.
SOURCE:SAFRAN
