In this week’s episode of Hotel Moment, Georgine Muntz, CEO of Visual Matrix, joins Revinate CMO Karen Stephens with advice for hoteliers and women in hotel tech. Georgine gives practical examples of how to prioritize healthy data management practices while explaining how women can push hotel technology to solve real-world problems inside hotels today.
Stable, reliable, and integrated tech systems are what Georgine believes deliver hoteliers and their staff the data they need to connect with guests and build relationships. And Georgine believes that women can be champions of the technological innovation hoteliers need to achieve these types of tech systems that work for hotels, and not against them.
Tune in and discover an eye-opening approach to how you can extract the most value out of their technology as a hotelier — and how women in hotel tech can be drivers of change.
Meet your host
As Chief Marketing Officer at Revinate, Karen Stephens is focused on driving long-term growth by building Revinate’s brand equity, product marketing, and customer acquisition strategies. Her deep connections with hospitality industry leaders play a key role in crafting strategic partnerships.
Karen is also the host of The Hotel Moment Podcast, where she interviews top players in the hospitality industry. Karen has been with Revinate for over 11 years, leading Revinate’s global GTM teams. Her most recent transition was from Chief Revenue Officer, where she led the team in their highest booking quarter to date in Q4 2023.
Karen has more than 25 years of expertise in global hospitality technology and online distribution — including managing global accounts in travel and hospitality organizations such as Travelocity and lastminute.com
Connect with Karen
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About Revinate
Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.
Our products and our people combine to give hoteliers the superpowers they need to crush their goals. With Revinate, hoteliers shift share away from OTAs and drive tangible results across an individual property or a portfolio. Our industry-leading, AI-powered customer data platform collects, unifies, and synthesizes data to give hoteliers a foundational advantage.
Hoteliers gain critical intelligence — guest lifetime spend, stay preferences, ancillary revenue, and more. With Revinate’s Rich Guest Profiles™ data, hoteliers don’t need to guess who their most profitable guests are or struggle to drive conversions across email, voice, messaging, and digital channels.
Revinate’s direct booking platform and omnichannel communication technology powers 950+ million Rich Guest Profiles across 12,500+ hotels to drive over $17.2 billion in direct revenue.
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